Location:
Employment Type:
Salary:
Lucy’s is Hiring Hosts/Hostesses.
Greet and seat guests with welcoming, high-quality customer service. Maintain an efficient waitlist.
General Procedures:
- Uphold and maintain high-quality customer service
- Always smile & acknowledge coming and going guests
- Professional phone skills
- Ability to effectively communicate and solve problems
- Polite and professional attitude
- Help create a fun atmosphere for both guest and fellow employees
Guest Check in List Procedure:
- Properly check-in guests according to standards and procedures.
- Maintain an organized waitlist.
Opening Procedures:
- Make sure that you are aware of all waitstaff sections & who is working that day.
- Always verify that restrooms are fully stocked w/supplies. Restock when needed.
- Make sure tables and other areas of the restaurant are properly stocked
During Business Hours:
- Assist with silverware setup.
- Assist in bussing & resetting tables, when your time is available.
- Keep entry way and hostess stand clean
- Resolve guests’ issues as necessary
Closing Duties:
- Collect trash, consolidate bags & re-bag all trash receptacles.
- Clean and wipe down countertops & front entry walls.
- Maintain a clean and organized work area.
- Clean and wipe down menus.
Job Qualifications
1 year hosting experience
